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Homeowner Services
Your vacation home is an extremely valuable asset. We understand that the idea of renting it out to strangers who may not care for it the way you would like can be overwhelming. Not only do you have to consider how your guests will treat the property, but also coordinating booking dates, properly pricing reservations according to market rates, which vary by date and season, collecting payment, cleaning, property maintenance, etc. Not to mention marketing your property because guests can’t stay at homes they can’t find.
Tamarindo Luxury Villas has created a package of services carefully designed to make your experience as the owner of a vacation rental property completely seamless. When you entrust your property to our capable team, we take care of the entire process and all you need to do is sit back and we’ll send you your payment each month. For those that prefer to be more involved, we have several ways of giving you visibility into the process so that you always know your home is well taken care of.
Property Maintenance & Cleaning
Costa Rica, and Tamarindo, in particular, is an exquisite place. Guests from around the world come to enjoy its unparalleled natural beauty. The gorgeous sun, the sea air, the relaxing rain, the vast variety of flora and fauna are a marvel to take in. Unfortunately, none of these are kind to your property.
Ensuring that your property is in optimal condition and remains so for many years requires regular cleaning, inspections, and maintenance. Our company works with the best cleaning and maintenance companies in Tamarindo. We get better rates because we employ them for multiple properties and pass these savings on to you.
We’ll keep your property in excellent condition and ensure that it’s always spotless for your guests, and best of all, we manage the whole process for you so you don’t have to worry about a thing.
Owner Portal
We provide all of our owners with a dedicated portal where they can keep an eye on everything that’s happening with their property. Want to see when it’s booked? When the next maintenance is scheduled? How much the property has earned over the last twelve months?
All of this information and more is made available to you 24/7 through our secure Owner Portal.
- Password-protected and encrypted Owner Portal access
- View and manage information about your property
- Bookings calendar to see when your property will be occupied
- Review important metrics like occupancy rate, billing, costs, profit, etc.
Guest Screening
Not all guests are a good fit for every home. Our team screens guests prior to a booking to ensure that their party and the activities they intend to carry out during their stay align with the property and what you allow in the home.
If there are certain types of events you’d prefer not to host, we can politely recommend guests to other properties so that they don’t occur in your home. For example, not all homeowners will allow weddings on their property, we can provide other options to keep that guest happy while finding another that is a better fit for your home.
Assistance with Financial Management
Payment to homeowners can be managed in a variety of ways and we’d be happy to discuss the options with you. For many of our homeowners, they find the easiest way is to let us handle the entire process. We’ll coordinate with guests and collect payment utilizing a variety of payment methods. At the end of each month, we’ll issue you a payment for your earnings along with a report on how the amount was derived.
If you ever have any questions or want to look at the information in more detail, we’re always available or you can log in to your Owner Portal account for a complete breakdown of the reservations, amounts, and costs that resulted in your payment. We operate with complete transparency.
Dedicated Marketing
The key to successfully keeping a vacation home full year-round is to make sure everyone knows about it. Our marketing team works tirelessly to promote our properties on all of the major marketing channels. Airbnb, Vrbo, SuperHost, Facebook, Instagram, Google My Business, etc. Our properties are consistently shared on all of them.
In addition to that, we execute targeted advertising campaigns on social media, employ the best search engine optimization practices on our website, track conversions to determine which marketing campaigns are yielding results, send email newsletters, respond to and manage our reviews, etc.
No one will advertise your property more aggressively and on more platforms than Tamarindo Luxury Villas. Our homes are booked year-round and it’s because we’re the best at what we do and we’d be happy to do it for you.
24/7 Support
The same availability and support that we grant our valued guests are extended to all of our homeowners. If you have any questions or concerns, our team is always available to address them quickly.